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Production Team Member Job Description

Position: Production Team Member
Period: Full-Time
Team: Production Team
Sisters Coffee Company is passionate about what we do. We are a Central Oregon roaster 34 years strong, serving our customers with wholehearted hospitality and a deep love for our craft. We’re looking for a new production team member to help us expand our efforts.
PRODUCTION TEAM
Collaborates with Production Team
→ Reports to Production Manager and Director of Coffee Production
→ Collaborates with Roasting Team
→ Collaborates with Blender Position
→ Collaborates with Wholesale Team
INTRODUCTION
We roast, package and deliver approximately 8,000 pounds of coffee every week. This role within the production team will be specifically focused on bagging and fulfilling wholesale and online orders. Orders are received from customer care and the wholesale team throughout the day. As a member of the production team, your job will be to weigh, bag, seal and fold various coffee bag sizes as well to effectively communicate a variety of coffee needs to the rest of the team. You will also be responsible for packaging each shipment according to the daily shipping deadline.
ESSENTIAL FUNCTIONS
  • Producing all packaging materials for daily shipments, including labeling of bags and boxes.
  • Fulfilling all coffee orders with a variety of equipment, including blending, grinding and bagging coffee.
  • Working cohesively with fellow team members to ensure all orders are filled, packed and shipped in an efficient and effective manner.
  • Communicating with the Production Manager about any inventory shortages, errors or safety concerns.
  • Working with the production team to maintain and monitor our monthly inventory.
  • Other special projects, as necessary, to help the department be successful.
REQUIREMENTS
  • Minimum of 1-2+ years of relevant professional experience.
  • Strong verbal and communication skills with co-workers, vendors and customers.
  • Ability to stand/walk 8+ hrs per day.
  • Ability to lift up to 50 lbs many times throughout the day.
  • Be self directed when needed but also comfortable taking direction when necessary.
  • Know and support our company Core Values, Mission and Vision for the company.
COMPENSATION
➢ $17.00 per hour
➢ 35-40 hours a week, Monday-Friday
BENEFITS
➢ Free 12oz bag of coffee & 50% merchandise discount
➢ Pacific Source Health Care Plan
➢ Dentemax Dental Plan
➢ Monthly reimbursement up to $50 for gym membership, fitness classes . . .
➢ Paid vacation for eligible employees
➢ Paid sick leave
If interested, please submit your resume and cover letter to Dan Paggi, Director of Coffee Production:
Email: dan@sisterscoffee.com

 

BARISTA - PORTLAND, OREGON

POSITION SUMMARY

We are looking for an enthusiastic individual to join our barista team at the Pearl, our flagship cafe in Portland, OR. Successful team members demonstrate excellent customer service and exceptional communication skills. We have a special focus on hospitality in a team driven, high volume and fast-paced cafe environment.

One year of specialty coffee, retail, hospitality and/or customer service experience is required, with availability on both the weekends and weekdays.

KEY RESPONSIBILITIES

Excellent Customer Service  

  • Warmly welcome and engage customers with an emphasis on hospitality as they enter the store.

  • Provide customers with a warm, friendly and sincere attitude as we host their cafe experience.

  • Help customers decide on the right product by offering samples and responding to their questions with a sense of urgency and proficient product knowledge.

  • Promote thoughtful and engaging conversations with customers while using intuition to read and feed the interaction, revolving around coffee ideas and an open mindedness to all beverage experiences.

Drink Quality and Coffee Preparation

  • Consistently prepare and serve high quality coffee beverages in an expedient manner.

  • Maintain exemplary preparation and serving standards on a consistent basis.  

  • Participate in ongoing tastings and trainings to constantly hone your craft as a barista.

  • Demonstrate a consistent enthusiasm for preparing and serving coffee drinks in a fast paced, high volume work environment.

  • Facilitate coffee education and ongoing coffee dialogue.

  • Maintain an up to date knowledge of current cafe offerings and continue your education of product knowledge both independently and with the shop trainer.

Store Operations

  • Maintain a clean coffee bar and a safe work environment at all times

  • Reflect the utmost professionalism when handling money and customer care at all times.

  • Represent the company brand as respectfully as possible, using company standards and culture as guides.

  • Adhere to company dress code, self conduct, and health policies at all times.

  • Communicate effectively and have the ability to articulate coffee knowledge thoroughly.

  • Work collaboratively with team members daily to run a successful shop operation and help create a positive work environment.

For more information, please email Karl@sisterscoffee.com with your resume and cover letter. We look forward to hearing from you!

 

Location and Hours

273 W Hood Ave

Sisters, OR 97759

Monday - Sunday 6:00am - 6:00pm

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